Air Algérie Introduces New Service for Purchasing Extra Baggage

✏️ BY: Dr. Hana Saada

Algiers, Algeria | August 23rd, 2024 — In a significant move towards enhancing passenger experience, Air Algérie has unveiled an innovative service that allows travelers to purchase additional baggage under a revised piece-based system. This development marks a departure from the airline’s traditional weight-based model and reflects its ongoing commitment to modernizing operations and prioritizing customer convenience as part of a broader strategic shift.

According to the announcement made by Air Algérie, passengers will now benefit from more flexible luggage policies tailored to the specifics of their ticket fare. Standard allowances include checked baggage weighing up to 23 kg and hand luggage ranging between 5 and 10 kg, depending on the type of aircraft in use. These provisions adhere to the rigorous international standards governing the handling and transportation of passenger luggage.

The core innovation lies in Air Algérie’s new option for passengers to purchase additional baggage, which must remain within the aircraft’s weight and capacity constraints, but at highly competitive rates. A standout feature of the service is its flexibility—passengers who opt to purchase extra baggage but are unable to use it during their scheduled flight will be able to defer the service for a period of up to 12 months, a convenience rarely offered by airlines. However, it should be noted that the airline does not provide refunds for unused baggage services.

In terms of logistics, Air Algérie has ensured that the process of purchasing extra baggage is both accessible and streamlined. Travelers can secure additional baggage allowances through a variety of channels, including the airline’s physical offices, its official website, a dedicated mobile application, contact centers, and authorized travel agencies. Moreover, passengers are encouraged to book additional baggage more than 24 hours before their departure to take advantage of lower rates, as costs escalate closer to the flight time.

This new service has been designed with special consideration for passengers traveling with larger or unique items. Special items, such as musical instruments and sports equipment, can be transported under the same weight and size restrictions applied to standard baggage. Furthermore, Air Algérie accommodates travelers with pets, allowing animals weighing up to 6 kg to accompany their owners in the cabin, while pets weighing up to 23 kg are permitted in the cargo hold.

Further enhancing its appeal, Air Algérie now offers a supplementary service enabling passengers to extend the weight limit of their luggage, allowing for increases from the standard 23 kg to 32 kg per piece, for both standard and additional baggage. This option is particularly beneficial for passengers carrying heavier loads while adhering to the airline’s safety and operational guidelines.

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