First Edition of Forum on Corporate Social Responsibility for Institutions: A Showcase of National Higher School of Hotel Management and Catering in Algeria

BY: Hana Saada

ALGIERS- Under the supervision of the Hospitality Investment Company (SIH), the National Higher School of Hotel Management and Catering in Algeria successfully organized the first edition of the Forum on Corporate Social Responsibility for Hospitality Institutions. The event, held on December 6, 2023, at the National Higher School of Hotel Management and Catering in Ain Benian, the capital, brought together various institutions, tourism companies, and students of the school.

Mr. Abdelkader Hadir, the Director General of the National Higher School of Hotel Management and Catering in Algeria, emphasized the school’s commitment to social responsibility under the guidance and supervision of the Hospitality Investment Company. He highlighted the diverse collaborations with different sectors that impact individuals and society, expressing the school’s dedication to enhancing community service. This commitment is evident in teaching social responsibility as a benchmark at the National Higher School of Hotel Management and Catering in Algeria, integrated into various supporting activities with students.

Mr. Fateh Sahel, the Dean of the National Higher School of Hotel Management and Catering in Algeria, stated that the lecture, as a first step, aims to instill a culture of social responsibility and showcase the correct steps for program implementation within the strategic vision of both the Hospitality Investment Company and the school. The dean expressed his anticipation for other educational institutions across the nation to adopt this approach, emphasizing the need for collaboration to advance the performance of institutions and individuals.

The new vision of the National Higher School of Hotel Management and Catering in Algeria, supervised and directed by the Hospitality Investment Company (SIH), is outlined in an initial plan focusing on:

1. Significance of Social Concerns:
– Motivating employees socially by recognizing the best worker of the month.
– Social awareness for workers through training and emotional intelligence development.

2. Environmental Care:
– Cleaning the school environment, including the beach, with the participation of staff and students.
– Recycling plastic materials and food waste.
– Establishing a model area for planting herbs, food plants, and flowers involving students and staff.
– Developing professional ethics.
– Improving working conditions and relationships.

3. Customer-Consumer Focus:
– Continuous improvement of education, accommodation, food, and reception quality.
– Organizing school-customer relationships and maintaining their continuity.
– Gaining customer loyalty and involving them in the school’s social responsibility.

4. Engagement with Civil Society and Local Authorities:
– Organizing events by students and directing their proceeds to charitable associations (such as orphanages and the elderly).
– Signing partnership contracts with non-profit associations for joint programs within the framework of social responsibility.
– Organizing sports events and intellectual competitions with Algerian schools and universities.
– Offering discounted prices to civil society organizations and scientific institutions collaborating with the school to provide content aligned with social responsibility.

5. Sound Governance:
– Clear separation of responsibilities and tasks among employees in a scientific, legal, and professional manner.
– Digital integration in operational processes.
– Cost-effectiveness.
– Implementing an integrated information management system (ERP).
– Real-time production of appropriate information for decision-making.

The National Higher School of Hotel Management and Catering in Algeria, through this initiative, demonstrates its commitment to fostering a sense of responsibility towards society, the environment, and all stakeholders involved. The strategic collaboration with the Hospitality Investment Company reflects a forward-thinking approach to social responsibility, positioning the institution as a leader in the field. The school is poised to set an example for other educational institutions, contributing to the overall betterment of society.