BY: Dr. Hana Saada
Algiers, Algeria | September 30th, 2024 — In the event of a stolen or misplaced Edahabia card, Algérie Poste has outlined clear steps for cardholders to take in order to protect their funds and request a replacement. This guidance is intended to ensure the security of your finances and facilitate the swift reissuance of a new card.
Step 1: Freeze the Card Immediately
The first and most critical action is to visit the nearest post office as soon as possible. Inform the staff of the situation and request that your Edahabia card be frozen. This measure will prevent any unauthorized use of the card, securing your account from potential fraudulent activities.
Step 2: Request a New Card via BaridiMob
After freezing the card, you can request a new Edahabia card through the BaridiMob application. This service streamlines the process, allowing you to initiate the replacement without needing to make multiple visits to the post office.
Algérie Poste has further clarified that your replacement card will be issued with a new PIN code, ensuring both security and ease of use once the card is reactivated.
By following these straightforward steps, Algérie Poste ensures that users can swiftly recover from the loss or theft of their Edahabia card, minimizing disruption to their banking services while maintaining strong security standards.
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